“Susanne’s wealth of knowledge in the world of digital marketing has been extremely beneficial to Platform Bar and Restaurant. In her role as consultant she has acted as a mentor for a new member of marketing staff, helping us to get some much needed communications and procedures in place. She methodically took us through a process of identifying improvements needed in the restaurant from a customers point of view, addressing signage and clarifying our offer messaging. In addition, she helped us set up and consolidate our social media presence and she also advised and helped us to set up a new Customer Relationship Management system. She has got us to a stage where we have the processes and suitable software packages in place to be able to manage our marketing in house with the added benefit of an ongoing advice service, which she continues to provide.”

“It was great working with Susanne. For any small business that wants to fully understand Social Media Marketing, Susanne is your woman! She has a wealth of knowledge and expertise that goes far beyond what you’ll find in most books on the subject!”

“I cannot express how useful it is and how you have hugely simplified the task in hand.

The sessions we have had were simply fantastic, totally realigned us, focused our efforts and made the challenges seem manageable.

All your advice is totally invaluable. Thank you. ”

“Unlike some marketing and PR consultants, Susanne doesn’t try to blind you with marketing jargon or describe hazy outcomes. Instead, she offered focused marketing strategies and tactics that made our challenges seem surmountable and gave us positive, tangible results on completion.

Her marketing coaching support for our new marketing assistant has also helped us to setup all the necessary marketing systems we needed and has put us in a position where we can now manage our day-to-day marketing activities in-house. ”

“Forget the fluff! If you are looking for a social media expert who is at the cutting edge of their field; can connect to the audience and provide a great balance of information, advice and useful tips, then book her NOW! All the attendees left inspired, motivated and buzzing with ideas on how to tackle their social media challenges. I would have no hesitation in recommending Suzanne for not only running your next social media event; but to consult on your social media needs. I am looking forward to working with her again.”

“Susanne combines her “Web” skills, project management and marketing expertise to provide a rare combination that is needed in today’s Internet busness world. She works independently and passionately and was a pleasure to work with”

“Susanne brings the rich resource of her considerable Social Media business experience to customer problems. She enabled me use Facebook and LinkedIn in a distinctive way, to create a platform to launch a book, building buzz and momentum. Her diagnostic, needs analysis phase helped clarify what exactly I needed, with encouragement throughout to ‘shout with all your collateral’ (use your own public-facing resources). The outcome: I can now market others by using a more effective social media presence. Top qualities: outcome-focussed, working with you in a way which generates independence and value”

“Thank you for the social media training. I found it really illuminating.”